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Solicitors Appraisal and Feedback form

Your name

Counsel instructed

Your firm

Name of case

How well did we respond in meeting your requirements?

How would you assess our fee levels?
e.g. Did the service you obtained represent value for money?

How would you assess the performance of counsel in terms of his or her:

a) understanding of the law/procedure applicable to your case

b) understanding of the commercial aspects of the case

c) quality of paperwork

d) helpfulness

e) levels of communication

f) quality of advocacy

What was the lay client's reaction to counsel?

What was the counsel's best quality/skill?

What was your overall opinion of our service?

Please add any further comment below including any suggestion as to how we might improve our service to you.